Our Team

Executive Director | director@stepstohope.org
As Executive Director, Diane is responsible for overall day-to-day leadership for Steps to HOPE's administrative and shelter staff. She is responsible for grant writing and reports directly to the Board of Directors.

Administrative Assistant & Volunteer Coordinator | admin@stepstohope.org
Cristen is responsible for volunteer and community service coordination at Steps to HOPE, Steps to HOPE Thrift Barn, and Second Chance Thrift Store. She also serves as an administrative assistant and provides client services as needed at Steps to HOPE.

Office & Marketing Manager | office@stepstohope.org
Jessica serves in many different roles, including media relations, event coordination, and fundraising. She is responsible for creating publications, brochures, flyers, and advertisements. She serves as office manager and is the coordinator of The HOPE Golf Classic. When she's not overseeing the daily operations at Steps to HOPE, Jessica enjoys spending time with her husband, Austin, son, Easton, and two dogs, Winston and Lily.

Project Coordinator | coordinator@stepstohope.org
Becky is responsible for ensuring the schedule, budget, and details of a given task are well organized. Becky communicates with all staff to keep everyone on board about any changes to project plans. In addition, Becky organizes reporting, plans meetings and provides updates to other project workers.

Case Manager & Client Services | services@stepstohope.org
Sandra works directly with victims of domestic violence and sexual assault. She guides clients through judicial processes, such as filing the appropriate paperwork and accompanying them to court proceedings. Sandra spends her weekends hiking and enjoying nature in the beautiful Blue Ridge Mountains.

Human Resources Officer | humanresources@stepstohope.org
Joanie is responsible for preparing job descriptions, advertising vacant positions, and managing the employment process. She orientates new employees and trains existing employees all while ensuring that all employees are organized and satisfied in their work environment.

Finance Manager | finance@stepstohope.org
Connie is responsible for accounting and payroll at Steps to HOPE. She also oversees the preparation of grant reports and financial analysis of income and expense. Connie loves traveling and spending time with her three grandchildren.

Program Coordinator | programs@stepstohope.org
Cindy manages, coordinates, and oversees different programs and projects for Steps to HOPE. She helps build community relationships with area resource teams and external parties while supporting growth and program development. In her free time, Cindy is an avid reader who enjoys the outdoors and spending time with her puppy, Bella.