
Our Team

Administrative Staff
Diane Nelson
Executive Director | director@stepstohope.org
As Executive Director, Diane is responsible for overall day-to-day leadership for Steps to Hope’s administrative staff. She is responsible for grant writing and reports directly to the Board of Directors.
Cristen Canipe
Business Office Manager | admin@stepstohope.org
Cristen is responsible for volunteer and community service coordination at Steps to Hope, Steps to Hope Thrift Barn, and Steps to Hope Thrift Store. She also serves as an administrative assistant and provides client services as needed at Steps to Hope.
Joanie Newman
Human Resources Officer, SHRM - CP | humanresources@stepstohope.org
Joanie is responsible for preparing job descriptions, advertising vacant positions, and managing the employment process. She orientates new employees and trains existing employees all while ensuring they are organized and satisfied in their work environment.
Connie Orr
Grants Coordinator | finance@stepstohope.org
Connie is responsible for accounting and payroll at Steps to Hope. She also oversees the preparation of grant reports and financial analysis of income and expenses. Connie loves traveling and spending time with her three grandchildren.
Cindy Chavez
Programs, Outreach, Education Manager | programs@stepstohope.org
Cindy manages, coordinates, and oversees different programs and projects for Steps to Hope. She helps build community relationships with area resource teams and external parties while supporting growth, education, and program development. In her free time, Cindy is an avid reader who enjoys the outdoors and spending time with her puppy, Bella.
Manisha Long
Client Services Manager
As Case Manager, Manisha directs services for all clients, including admission to emergency shelter. She makes referrals to partner resource agencies, assists with safety plans, facilitates conflict resolution, assists and accompanies clients to court proceedings, makes proper referral for legal assistance, provides transportation, assists with relocation, job placement and education opportunities, assists with application for state/federal assistance funds, and any and all other tasks required for the provision of services to clients.
Shelter Staff
Angela Coleman
Annette Mucciolo
Cindy Thacker
Cherie Rogers
Elexis Bates
Kay Robertson